What can we do for you ?

 

Here you can discover what we can do for you and your business. Whether you need help with implementing CXM platforms, advice on how to grow adoption or even if you want to optimize your social strategies, we are here to help. Take a look at our services below.

What can we do for you ?

 

Here you can discover what we can do for you and your business. Whether you need help with implementing CXM platforms, advice on how to grow adoption or even if you want to optimize your social strategies, we are here to help. Take a look at our services below.

We offer:

Implementation

We understand your current marketing processes, devise a strategy on the preferred platform and train you on how to use it.

 

 

  • Seamless publishing across channels

With so many different communication channels available today, including social media, email, mobile apps, and more, it’s crucial for businesses to be able to publish and distribute their content across all of these channels with ease. We can help your business to create a streamlined publishing process that ensures consistent and on-brand messaging no matter where it is being delivered.

 

 

  • Structured campaign management

In today’s business landscape, successful marketing campaigns require careful planning, execution, and tracking of various metrics.
We provide your business with the right tools to manage every aspect of your campaign to streamline management processes and make data-driven decisions that optimize marketing efforts

 

 

  • Monitoring and research

In a fast-paced business environment, it is crucial to stay up to date with the latest trends and customer preferences. We help your business to get the most out of your monitoring and research tools to track brand reputation, analyse competitor activity or gain insights into customer behaviour and sentiment.

 

 

  • Create, distribute and track advertising campaigns

We can help your business to create compelling ad campaigns, distribute them across multiple channels and track their performance in real time. By distributing your ads across various channels, including social media, we strive to increase brand awareness, customer engagement and revenue growth.

 

 

  • Organized customer care processes

We understand the importance of providing efficient and effective customer care processes. Our goal is to help companies streamline their customer care operations, making them more structured and automated. Whether you are looking to improve your response times, reduce customer wait times, or enhance your overall customer service operations, we have the expertise and experience to help you achieve your goals.

 

Strategic Support

We make sure that with time as you mature through the platform, we resolve every single query that you may have.

 

  • Change management

By implementing effective change management within marketing teams, our clients can streamline their operations, boost productivity and achieve their marketing objectives efficiently and effectively. We do this by creating customized workflows and approval processes that enable efficient collaboration and communication within marketing teams.
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  • Custom trainings and instructions

We understand that each business has unique needs and requirements when it comes to utilizing our platform effectively. That’s why we offer customized training and instructions to help our clients get the most out of their platform. We provide hands-on training that is tailored to each client’s skill level and business objectives. Our training materials can be requested in multiple forms like live training, videos or written instructions with visuals.

 

  • Increase adoption across your organization

To achieve success with your CXM platform, it is essential that all team members are aligned and working towards a common goal. We provide you with the right resources to increase adoption across your organization, ensuring that all users are on board with the platform and are actively using it.

  • Improve social strategies

Social media plays a crucial role in today’s marketing landscape, and we can help you develop and execute fun and effective social strategies to stay ahead of the competition.

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Our ultimate goal is to empower you to find solutions and reach a level of comfort with our platform that allows you to fully explore each and every feature at your disposal.

App Store & Integrations

 

 

To extend the functionality of CXM platforms, we have created multiple Apps and integrations for out-of-the-box use cases.

 

  • Improve usability

Our Apps and Integrations are designed with usability in mind, reducing the learning curve and promoting adoption. By improving usability, our clients can optimize their CXM strategies and achieve their business objectives more effectively.  

 

  • Automate processes  

By automating repetitive and time-consuming tasks, we help your business and marketing teams save time and increase their productivity, ultimately enabling them to focus on high-value activities that drive business growth. 

 

 

  • Connect third party applications 

By offering out-of-the-box integrations and Apps, we enable clients to easily connect our platform with other tools and services they use, improving their workflows and increasing their productivity. 

 
   

To make the process of implementing CXM platforms easier, we have created multiple Apps and integrations. A valuable resource for businesses looking to improve their customer experience.

Many CXM platforms need to integrate with a range of different channels and touchpoints, from websites and social media to in-store experiences and mobile apps. Our apps help simplify the integration process and ensure a more seamless experience for customers.

We offer:

Implementation

We understand your current marketing processes, devise a strategy on the preferred platform and train you on how to use it.

Seamless publishing across channels

With so many different communication channels available today, including social media, email, mobile apps, and more, it’s crucial for businesses to be able to publish and distribute their content across all of these channels with ease. We can help your business to create a streamlined publishing process that ensures consistent and on-brand messaging no matter where it is being delivered.

Structured campaign management

In today’s business landscape, successful marketing campaigns require careful planning, execution, and tracking of various metrics.
We provide your business with the right tools to manage every aspect of your campaign to streamline management processes and make data-driven decisions that optimize marketing efforts

Create, distribute and track advertising campaigns

We can help your business to create compelling ad campaigns, distribute them across multiple channels and track their performance in real time. By distributing your ads across various channels, including social media, we strive to increase brand awareness, customer engagement and revenue growth.

Monitoring and research

In a fast-paced business environment, it is crucial to stay up to date with the latest trends and customer preferences. We help your business to get the most out of your monitoring and research tools to track brand reputation, analyse competitor activity or gain insights into customer behaviour and sentiment.

Organized customer care processes

We understand the importance of providing efficient and effective customer care processes. Our goal is to help companies streamline their customer care operations, making them more structured and automated. Whether you are looking to improve your response times, reduce customer wait times, or enhance your overall customer service operations, we have the expertise and experience to help you achieve your goals.

 

Strategic Support

We make sure that with time as you mature through the platform, we resolve every single query that you may have.

Change management

By implementing effective change management within marketing teams, our clients can streamline their operations, boost productivity and achieve their marketing objectives efficiently and effectively. We do this by creating customized workflows and approval processes that enable efficient collaboration and communication within marketing teams.

Custom trainings and instructions

We understand that each business has unique needs and requirements when it comes to utilizing our platform effectively. That’s why we offer customized training and instructions to help our clients get the most out of their platform. We provide hands-on training that is tailored to each client’s skill level and business objectives. Our training materials can be requested in multiple forms like live training, videos or written instructions with visuals.

Increase adoption across your organization

To achieve success with your CXM platform, it is essential that all team members are aligned and working towards a common goal. We provide you with the right resources to increase adoption across your organization, ensuring that all users are on board with the platform and are actively using it.

Improve social strategies

Social media plays a crucial role in today’s marketing landscape, and we can help you develop and execute fun and effective social strategies to stay ahead of the competition.

Our ultimate goal is to empower you to find solutions and reach a level of comfort with our platform that allows you to fully explore each and every feature at your disposal.

App Store & Integrations

 

 

To extend the functionality of CXM platforms, we have created multiple Apps and integrations for out-of-the-box use cases.

Improve usability  

Our Apps and Integrations are designed with usability in mind, reducing the learning curve and promoting adoption. By improving usability, our clients can optimize their CXM strategies and achieve their business objectives more effectively.

Automate processes

By automating repetitive and time-consuming tasks, we help your business and marketing teams save time and increase their productivity, ultimately enabling them to focus on high-value activities that drive business growth. 

Connect third party applications

By offering out-of-the-box integrations and Apps, we enable clients to easily connect our platform with other tools and services they use, improving their workflows and increasing their productivity. 

To make the process of implementing CXM platforms easier, we have created multiple Apps and integrations. A valuable resource for businesses looking to improve their customer experience.

Many CXM platforms need to integrate with a range of different channels and touchpoints, from websites and social media to in-store experiences and mobile apps. Our apps help simplify the integration process and ensure a more seamless experience for customers.  

"Raffish Agency has been a big help in our Sprinklr implementation, providing invaluable support and taking a significant workload off our shoulders. Their understanding of our needs has brought us more clarity in what we need to do for a successful implementation. They consistently go the extra mile, from talking to development teams to inspiring us to achieve even greater efficiency."

Elke Van Looveren, Jumbo Supermarkten
Lead Digital Content

"Raffish Agency has been temporarily supporting us with the social media operational activities and has been instrumental in optimizing our Sprinklr set-up and defining automations to make our lives easier. Thanks to Raffish we have a increased our operational efficiency."

Martine Koppens, Signify
Global Head of Digital Marketing Acceleration & Operations

"Great company to work with, lots of support on issues that Sprinklr cannot fix itself. Understand your business case and ensure clear and realistic communication and planning."

Mark ter Laan, Jumbo Supermarkten
Brand Activation Manager

"Philip has been a great support with the re-implementation of Sprinklr. We are very pleased with the broad capabilities of Sprinklr, but their own support isn't capable of pin pointing our deeper laying needs and solves 'problems' thinking from their product capabilities (quick fixes and short term solutions) rather than a well thought through solution for a working organisation. Philip is well capable of making the translation from an organisation to the product."

Sanne Krist, Cannondale
MarTech Specialist

"Raffish has been an excellent implementation partner with delivering high quality deliverables with clear communication and timely delivery of project. Their skills and expertise helped us build the platform in line with business needs. Ieva and team were very cooperative and helped also from a consultation perspective to advice on what was possible and ensure our requirements were translated to platform capabilities which could then be leveraged further in downstream platforms. Overall, we are very pleased to have achieved the project milestones in our work together!"

Nikhil Pai, ASML
Analytics Expert
Global Digital Communications

Still some questions? Let’s chat!

Get in touch

Still some questions? Let’s chat!

Get in touch