About Us - Raffish

Our mission
is to provide unified customer experience services for brands to engage with their audience, facilitating the voice of the customer, unified content creation and distribution.

So, who are we?

We are a diverse and resourceful team aiming to solve your marketing challenges with cutting-edge technology. With our localized services in Europe, we ensure that there is a dedicated Raffish team member near your office, enabling seamless hybrid collaboration with our clients and partners. Our approach is both radical and reliable, as we fearlessly embrace new challenges and propel company performance to unprecedented heights.

We firmly believe in the power of strong alliances and collaborative partnerships, which radiate a positive impact on all stakeholders involved in the process. At Raffish, we bring together the best of creativity, technology, and collaboration to shape a vibrant future for your brand.

So, who are we?

When We Are Listened To, It Creates Us, Makes us Engage and Expand.

We are passionate about the convergence of brilliant brand communications and cutting-edge technology.

With our localized services in Europe, we ensure that there is always a dedicated Raffish team member near your office, enabling seamless hybrid collaboration with our clients and partners. Our approach is both radical and reliable, as we fearlessly embrace new challenges and propel company performance to unprecedented heights.

We firmly believe in the power of strong alliances and collaborative partnerships, which radiate a positive impact on all stakeholders involved in the process. At Raffish, we bring together the best of creativity, technology, and collaboration to shape a vibrant future for your brand.

Raffish, Reliable, Radical, Radiant.

Meet the team

Ieva Vaitiekūnaitė

CCO

Ieva is a co-founder and digital-native marketer who combines analytical thinking with creativity to deliver best in class results.

Philip Könings

CEO

With nearly 20 years of experience in the e-commerce domain, our co-founder Philip is a seasoned expert in unified customer data and driving innovative CX strategies. His finger is always on the pulse of the latest trends and technologies, making sure our clients stay ahead of the game.

Živilė Vaitiekūnienė

Sr. Personal Assistant & Office Administrator

Živilė manages a spectrum of responsibilities, ensuring smooth daily operations for the team. Meetings, emails, coordinating team activities, scheduling, planning… you name it, and she’s on it.

Silvia Papa

Business Consultant

Silvia is a digital marketing expert with extensive experience across global organizations. At Raffish, she draws on her background in cross-functional collaboration and strategic project delivery to help brands scale their digital efforts and create unified customer experiences.

Ričardas Plumpa

Delivery Team Lead

Ričardas brings a strategic mindset, adaptability, and a “Can Do” attitude to every project he leads. With over 10 years of experience in managing complex projects and driving long term success – he now leads a delivery team responsible for core CXM solutions.

Nisha Pundir

Senior Implementation Specialist

Nisha brings sharp technical depth, full-funnel marketing expertise, and composure to help partners navigate complexity and drive outcomes.

Kotryna Plumpiene

HR Manager

Kotryna supports HR Operations and Recruitment by making processes clear, hiring smoothly, and ensuring both candidates and teams have a positive experience.

Nilima Nishant

Implementation Specialist

With a background spanning TikTok (ByteDance), ShareChat, and Sprinklr, she blends strategic foresight with precise execution, transforming ideas into impactful results.

Paulina Dirmeikytė

Business Consultant

Paulina brings deep e-commerce and marketing expertise, gained through years of hands-on project work. Her experience running her own e-commerce business and lecturing gives her a rare blend of practical and strategic insight that drives client success.

Yaroslava Prokopenko

Marketing & Communications Specialist

Having a creative yet level-headed mindset. Yara is the wizard behind our brand, driving Raffish to be the first choice of an implementation partner globally.

Isabell Lopez Alguiar

Sr. Business Consultant

Isabell helps clients navigate complex challenges and deliver successful outcomes through her strategic consulting and results-driven approach. She leads strategic initiatives with a strong focus on long-term impact and sustainable growth.

Isabelle Haydary

Delivery Team Lead

Isabelle leads cross-functional teams with a people-first approach, combining strategic thinking with hands-on delivery oversight. She helps teams stay aligned and collaborative while delivering impactful results for clients.